Silverstone apologises as F1 fans rage at British Grand Prix ticket chaos

F1 fans have received an apology as they scramble to secure tickets for next year's British Grand Prix.

After a thrilling Silverstone race in July in front of 140,000 fans, tickets have gone on sale for the 2023 event. However, fans trying to purchase tickets via the official Silverstone website have reported huge problems.

Some fans say they have been stuck in an online queue for hours while others have had payments rejected and had to queue again. Silverstone has introduced a £99 membership scheme offering fans priority tickets to the Grand Prix, plus discounts for other events at the home of British motorsport. A variable pricing structure, based on demand, has also been introduced.

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Amid a huge number of complaints on social media, with Silverstone even trending at one stage today (Thursday), organisers have issued an apology.

"We're sorry some fans are experiencing problems purchasing tickets for the F1 British Grand Prix,” read a Silverstone statement. “We're experiencing unprecedented traffic on our site causing delays, we want to get your booking on track as quickly as possible, we're doing all we can to solve this & cut wait time.”

Sky Sports F1 commentator has David Croft has also issued an update, tweeting: “After receiving a few tweets about your struggles to buy tickets for the 2023 Brit GP. I’ve spoken to @SilverstoneUK & they tell me 210,000 people registered to be able to buy tickets & currently there are 25,000 in the queue. Hence the delays. The payment issue has been fixed.”

What do you think about British Grand Prix ticket prices? Tell us in the comments section below.

However, the apology failed to appease many fans, who hit back at the circuit’s ticket policy.

One tweeted: “Took me 40mins to get in a queue, now been in the queue 2hrs. Still waiting & watching prices rise. Been coming to F1 at Silverstone for 27years & you have managed to completely take the joy out of the experience with nothing but greed & excessively bad management of that greed.”

Another said: “I'm sorry but you've brought this upon yourselves. You force people into panic buying based on the price of tickets going up with demand but then don't have the website to support it. It's like the actual GP this year, increased capacity and no infrastructure to support it.”

A third commented: “No one can get on the site without it crashing or kicking us yet you still raise prices. Demand isn't there if people can't get on the site. It's a shambles and you're abusing the good nature of F1 fans. It's not a question of selling out, but how much money you can get from us.”

Another raged: “Stop putting the prices up, it's not our fault the site has crashed! We tried buying them as soon as they were released but instead are being punished by your poor organisation and lack of care to loyal customers.”


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